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As a researcher, it's important to use validated scales to ensure reliability and improve interpretation of research results. The Marketing Scales database provides an easy, unified source to find and reference scales, including information on reliability and validity.
Krista Holt
Creative Channel Services

cost

The scale uses three, seven-point items to measure a consumer's beliefs about how often he/she has been at a website ready to make a purchase but decided not to finish the transaction when the costs involved (shipping, sales tax, and total amount) were realized at checkout.

Three, seven-point Likert-type items are used to measure the degree to which a consumer is sensitive to the "allocative" effects of prices such that buying an expensive product leaves less money for other purchases.

Three, eleven-point semantic differentials are used to measure the degree to which a consumer believes that a product being offered at a certain price would be a worthwhile purchase.

Three, seven-point semantic differentials are used to measure a consumer's attitude toward the price of a product with an emphasis on the extent to which it is viewed as a good deal.

Five, seven-point semantic differentials are used to measure how a consumer views the fairness and attractiveness of a particular purchase given what is known about the quality of the product versus the cost to get it.

Seven-point Likert-type statements are used to measure a customer's thoughts regarding the degree of costs (time, money, and effort) that would be associated with changing service providers. Ganesh, Arnold, and Reynolds (2000) referred to their scale as a measure of dependence.

A three-item, seven-point Likert-type scale is used to measure a consumer's attitude regarding the time and effort perceived to be necessary to shop at a certain store. Baker et al. (2002) referred to the scale as time/effort cost perceptions.

Three, seven-point statements are used to measure a consumer's attitude regarding the monetary costs a company will incur if it has high prices. In the study by Srivastava and Lurie (2004), the "costs" referred to a price matching guarantee that was described in a scenario that subjects read before completing the scale.

Three items are used to measure a consumer's estimate of a product's price.

Three, seven-point items are used to assess the extent to which a consumer believes that the price of a particular product provides an accurate indication of its quality. The scale was called cue reliability by Darke and Chung (2005).