The degree of confidence a person has in his/her own abilities is measured with a five-item, five-point Likert-type scale.
A 12-item, seven-point Likert-type scale is used to measure the degree of control one believes he/she has over his/her health-related behaviors. The emphasis is on engaging in the behaviors rather than the outcome of those behaviors.
A three-item, seven-point Likert-type scale is used to measure the degree to which a person would feel in control in a particular setting and be able to influence outcomes.
Four statements with a seven-point Likert-type response format are used in this scale to measure the degree to which a person reports being uneasy with the use and understanding of technology.
Three items with a seven-point Likert-type response format are used in this scale to measure the degree to which a person reports feeling in control of some object or activity.
Four, seven-point Likert-type items are used to measure the amount of control that a customer feels he/she has over a service that facilitates the gathering of information which is used for making a purchase decision.
Three statements are used in this scale to measure the degree of control a person believes he/she had over the care received when he/she was a patient at a particular hospital.
This three item, seven-point Likert-type scale attempts to measure the degree to which a person believes that a website is interactive, with an emphasis on its capability to provide two-way flow of information and keep the user's attention.
A person's confidence in his/her ability to assess the quality of websites is measured in this scale with three items.
The eight item, seven-point Likert-type scale measures the degree of confidence and trust a person has in politicians and the government.

