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Testimonial

The Marketing Scales Handbook is indispensible in identifying how constructs have been measured and the support for a measure's validity and reliability. I have used it since the beginning as a resource in my doctoral seminar and as an aid to my own research. An electronic version will make it even more accessible to researchers in Marketing and affiliated fields.
Dr. Terry Childers
Iowa State University

experience

The degree to which a consumer believes that a particular brand has had a strong emotional impact on him/her is measured in this scale with three, seven-point Likert-type items.

Three, seven-point Likert-type statements are used to measure the degree to which a consumer believes that a particular brand has had a strong effect on one or more of his/her senses.

The scale uses three, seven-point Likert-type items to measure the degree to which a consumer believes that his/her use of a particular brand has evoked cognitve activity.

This scale measures the degree to which a consumer reports having action-oriented experiences with a particular brand.  Three, seven-point Likert-type items compose the scale.

A five-item, seven-point Likert-type scale is used to measure the degree to which an endorser is viewed as being knowledgeable about a topic.

This four item Likert-type scale is purported to measure a consumer's level of perceived risk associated with the purchase of a  specified product.

This is a three-item, seven-point, Likert-type scale measuring the degree to which a consumer believes that the quality of brands in a particular product category can be judged adequately by visual inspection rather than actual trial.

A five-item, seven-point Likert-type scale is used to measure the degree of familiarity a consumer has with shopping for a specified product.

This three-item, seven-point Likert-like scale can be used to measure the likelihood that a consumer would base his/her purchase decision on first-hand experiences with the product. The measure was referred to by Murray (1985) as direct observation/trial.

This three-item, seven-point Likert-like scale is used to measure the probability that a consumer would base his/her purchase decision on his/her relevant past experiences. The measure was referred to by Murray (1985) as past personal experience.