The scale is composed of three, seven-point Likert-type items intended to measure the ease with which a person reports being able to order and pay for products at a particular website.
The scale is composed of three items that measure the extent to which a consumer believes that the check-out/payment process is quick and easy at a particular retail store.
The scale is composed of four statements used to measure the importance placed by a consumer on certain aspects of the purchase process focusing on how to make the purchase. As used by Agee and Martin (2001), the scale was used with an infomercial and the importance of providing information about the means of paying for the product.
