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Scale Reviews

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The Marketing Scales Handbook is indispensible in identifying how constructs have been measured and the support for a measure's validity and reliability. I have used it since the beginning as a resource in my doctoral seminar and as an aid to my own research. An electronic version will make it even more accessible to researchers in Marketing and affiliated fields.
Dr. Terry Childers
Iowa State University

Company History

Developed by Dr. Gordon C. Bruner II, (Emeritus Professor of Marketing, Southern Illinois University), the Marketing Scales website provides assistance to those want to use scientific methods of measurement to understand what people think and feel.  This is a continuation of work that began in the late 1980s when Dr. Bruner and Dr. Paul J. Hensel noted that there was no easy-to-use resource for those trying to find multi-item measurement scales for use in marketing-related research.  They set out to develop such a resource and their efforts ultimately led to the publication of the Marketing Scales Handbook (Volume 1).  The book was published by the American Marketing Association in 1992 and was the first collection of marketing-related measurement scales ever published.  That was followed over the next 15 years by several more volumes as well as changes in co-authors and publishers.  By the time Volume 5 was ready to be released, changes in technology and the world of publishing led Dr. Bruner (the only remaining author) to publish the book himself in electronic form.  A simple website was created for that purpose and was the proto-type for the current site.

The primary service provided by the Marketing Scales website is a database of 3,700+ multi-item measurement scales.  Instead of being hidden away in hard to find and difficult to decipher academic journals, these scales have been located, reviewed, and made available in one place. Searching the database is much faster than attempting to find scales in academic journals and then taking the time to figure out a scale’s quality and composition (the questions/items in the scale and the response format). 

Finally, the site provides other benefits beyond the database. The Lexicon page is useful for understanding the statistical and psychometric terminology routinely employed in the reviews. Likewise, the Readings page provides references that are useful when a person wants to learn more about scale-related issues such as the process of constucting and validating measures. If your interest is in having a set of scale reviews in ebook form, purchase Volume 5, 6, and/or 7 of the Marketing Scales Handbook series here.  Check out the News page to see what else is going on such as where Volume 9 is available.