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atmospherics

Five short phrases with a seven-point Likert-type response format are used to measure how nice and pleasant looking a store is where an order was placed.

Using three, seven-point Likert-type items, the scale measures the degree to which a person believes the physical environment of a store is high quality.

The pleasantness and appropriateness of a store’s internal environment is measured with five, seven-point Likert-type items.  The items refer to the atmosphere in general or to tangibles such as lighting and music but not to layout, design, or people per se.

How much a person feels overwhelmed and lacking control within a particular environment is measured with five, seven-point items.

The degree to which a person believes that the interior of a certain brand's stores are pleasant and organized well is measured using three, seven-point Likert-type items.  The scale is most suited for a chain of stores that is known for featuring its own branded products, e.g., Gap, Abercrombie & Fitch, Hollister.

The degree to which a customer believes that the interior of some physical space (such as a store) is unpleasant, particularly in terms of being cramped, is measured with five, seven-point Likert-type items.  Depending upon one's preferred terminology, this could be viewed as a facet of atmospherics or servicescape.

Four, seven-point Likert-type items are used to measure the degree to which a shopper believes that the inside of a particular physical space (such as a store) is unpleasant for a variety of reasons.

This scale uses five, seven-point Likert-type items to measure the degree to which a person believes that the outside of a certain physical space (such as a store) is unattractive.

A six-item, seven-point semantic differential summated ratings scale is used to measure the degree to which a person feels independent and in control as an affective reaction to some environmental stimulus.

This scale has three, seven-point items that are used to measure the extent to which a person reports having experienced feelings of constraint and delimitation in a certain situation.