internet
The enjoyment a consumer gets from visiting and checking out interesting websites is measured in this scale with four, seven-point items. The behavior seems to be akin to "window shopping" and "just looking" that occur with brick-and-mortar stores.
Three, seven-point Likert-type items are used in this scale to measure the degree to which a person believes that a certain website is up and running all of the time without technical problems.
Three, seven-point items are used to measure the degree to which the person is confident about his/her ability to make predictions about a firm and its products. The scale was referred to as uncertainty reduction by Adjei, Noble, and Noble (2010).
This scale uses three, seven-point Likert-type items to measure the degree to which a person believes that a particular website is well-constructed, especially in a visual sense.
Three, seven-point Likert-type items are used to measure a person's opinion about the extent to which usage of a certain website has an effect on one's prestige in a reference group.
This scale uses three, seven-point Likert-type items to measure the degree to which a person believes that a particular website is the simple to use and fast.
This scale has six, seven-point Likert-type items that measure a person's attitude regarding the degree to which a particular website can be counted on to provide accurate information about products and their prices as well as to deliver orders as promised.
The degree to which a person believes that a particular website is safe and protects customer information is measured in this scale with three, seven-point Likert-type items.
The scale uses three, seven-point items to measure a consumer's beliefs about how often he/she has been at a website ready to make a purchase but decided not to finish the transaction when the costs involved (shipping, sales tax, and total amount) were realized at checkout.
This scale has three, seven-point Likert-type items that measure a consumer's reason for placing items in a shopping cart at a website but not checking out due to concern about identity-theft as well as other privacy and security issues.