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Testimonial

The Marketing Scales Handbook is indispensable in identifying how constructs have been measured and the support for a measure's validity and reliability. I have used it since the beginning as a resource in my doctoral seminar and as an aid to my own research. An electronic version will make it even more accessible to researchers in Marketing and affiliated fields.
Dr. Terry Childers
Iowa State University

knowledge

The scale is composed of three, seven-point Likert-type items that measure the certainty a consumer expresses about knowing most if not all of the brands in a particular product category.  There are many scales in the database regarding knowledge of the product class but this one is somewhat distinct in its focus on one's familiarity with the brands themselves.  Fischer, Völckner, and Sattler (2010) referred to the scale as brand clarity.

A consumer's belief in his/her ability to evaluate a set of products and choose the best one is measured in this three item, five-point Likert-type scale.  The scale was called competence by Fuchs, Prandelli, and Schreier (2010).

The degree to which a person is aware and knowledgeable of a brand is measured in this scale with three, semantic differentials.

Three, seven-point items are used to measure the degree to which the person is confident about his/her ability to make predictions about a firm and its products.   The scale was referred to as uncertainty reduction by Adjei, Noble, and Noble (2010).

A person's ability to identify and categorize his/her specific moods is measured in this scale with four, five-point Likert-type items.

Using four, seven-point items, this scale measures a consumer's ability to explain the reasons why a particular brand or type of product is preferred.

This three item, seven-point scale measures a consumer's ease of making purchases within a product category because of his/her established, prepurchase preference.

This is a three-item, five-point Likert-type scale that measures the degree to which a person believes TV commercials are a good source of information about products.

This is a four-item, five-point Likert-type scale that measures the degree to which a person believes TV commercials are a good way to learn about a product's social aspects, with an emphasis on who appears to use it.

A five-item, seven-point Likert-type scale is used to measure the degree to which an endorser is viewed as being knowledgeable about a topic.