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I have relied on the Marketing Scales Handbooks over several years in academic and industry roles and look forward to using the newest edition. A seven on a seven-point satisfaction scale!
Tom Prinsen, Ph.D.
Global Manager Market Intelligence, Biomet Orthope

Anxiety (Social)

A 30-item true-false scale is used to measure the extent to which a person expects to be evaluated negatively by others and avoids evaluative situations. A person scoring high on this scale should not necessarily be assumed to have a negative self-image. The measure was referred to as Fear of Negative Evaluation (FNE) by the originators (Watson and Friend 1969) as well as Bearden and Rose (1990).