Scale Reviews

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The Marketing Scales website is a gold mine of information. It is the only source that helps me understand the psychometric quality of the instruments used in past research. I recommend that researchers bookmark this site . . . they will be back!

Bob Moritz

Marshfield Clinic Research Foundation

Direct Mail Usage

The scale has three, seven-point Likert-type statements and is intended to measure a customer's belief that a specific marketer frequently uses direct mail to provide information to its regular customers.

Key Words

attitudes, store, mail, relationships, communication, loyalty

Newest Scale Reviews

Affective Response to the Brand (Evoking Nature)

Three, seven-point Likert-type items measure the degree to which a consumer feels that a... read more »

Attachment to the Branded Product

The scale measures a consumer’s strong emotional bond with a particular branded good (not... read more »

Attitude Toward the Family Brand

How much a consumer has positive beliefs about the multiple products that share the same... read more »

Congruence (Self with Brand)

Three, seven-point items measure how much a consumer identifies with a brand and feels connected... read more »

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