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Scale Reviews

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I really appreciate your marketing scales database online. It is an important resource for both our students and our researchers as well. Since my copies of the original books are slowly disintegrating due to the intensive use, I am happy that you are making them available in this way. It is very helpful in the search for viable constructs on which to do sound scientific research.
Dr. Ingmar Leijen
Vrije Universiteit University, Amsterdam

Expected Picture Quality (Camera)

A three-item, seven-point summated ratings scale measuring the level of picture quality a consumer expects in a particular camera. Expectations are supposed to be distinct from desires because the latter relates to beliefs about ''ideal'' product performance that led to achievement of higher-level values whereas the former are beliefs about performance benefits that will occur with a specified focal brand but may be short of what is ''ideal'' (Spreng and Olshavsky 1993, p. 172). Thus, desires imply a higher standard than do expectations.