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Scale Reviews

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The Handbook series is a significant compendium of scales published in the most impacting marketing literature. I am a proud owner of the series and hope to be able to continue collecting the volumes in the years to come.
Dr. Emanuel Said
Lecturer in Marketing, University of Malta

Justice (Distributive)

Four, seven-point statements are used to measure the perceived fairness of the tangible outcome of a disagreement between at least two parties (e.g., retail manager and customer).