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Scale Reviews

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As a researcher, it's important to use validated scales to ensure reliability and improve interpretation of research results. The Marketing Scales database provides an easy, unified source to find and reference scales, including information on reliability and validity.
Krista Holt
Senior Director, Research & Design, Vital Findings


Twenty, seven-point Likert-type statements measure the degree to which a person expresses tendencies to control others through aggressive, manipulative, and even devious means in order to achieve personal or organizational objectives. In marketing research, the scale has mostly been used with marketing professionals in the U.S. (e.g., Ho et al. 1997; Hunt and Chonko 1984). See Wirtz and Kum (2004) for a use of the scale with a mixture of Singaporean workers, professionals, and ultimate consumers.