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Scale Reviews

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I have relied on the Marketing Scales Handbooks over several years in academic and industry roles and look forward to using the newest edition. A seven on a seven-point satisfaction scale!
Tom Prinsen, Ph.D.
Global Manager Market Intelligence, Biomet Orthope

Review Writer's Intention to be Helpful

The scale is composed of three, seven-point Likert-type items that measure how much a person was trying to provide useful information to readers when choosing what to say in a review.  The object of the review is not stated in the scale items.  Given that, the scale is flexible for use with a wide variety of things that could be reviewed, e.g., products, companies, charities, political candidates.