The Marketing Scales website is a gold mine of information. It is the only source that helps me understand the psychometric quality of the instruments used in past research. I recommend that researchers bookmark this site . . . they will be back!
Risk (Performance)
The scale is composed of six, seven-point Likert-type statements that measure the degree to which a person perceives there to be risk in buying a certain product due to doubt that it will satisfactorily perform the tasks for which it is intended.
Key Words