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Scale Reviews

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Testimonial

The Marketing Scales website is a gold mine of information.  It is the only source that helps me understand the psychometric quality of the instruments used in past research.  I recommend that researchers bookmark this site . . . they will be back!
Bob Moritz
Marshfield Clinic Research Foundation

Switching Costs (Store Checkout Method)

This three item scale measures a customer's belief that it is not worth changing from the type of checkout he/she has experience with at a store to another form of checkout.