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Testimonial

As a researcher, it's important to use validated scales to ensure reliability and improve interpretation of research results. The Marketing Scales database provides an easy, unified source to find and reference scales, including information on reliability and validity.
Krista Holt
Senior Director, Research & Design, Vital Findings

Warmth

Using three semantic differentials, the scale measures the degree to which something is viewed as caring and unselfish.  The items are most suited for describing a person but might in some contexts be applied to an entity such as a business, charity, or government.